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Flouriq CPA (“Flouriq”, “we”, “our”, “us”) is committed to protecting the privacy and confidentiality of personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and the British Columbia Personal Information Protection Act (PIPA).

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By using our website or services, you consent to the practices described in this Policy.

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1. Information We Collect

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We may collect both Personal Information and Non‑Personal Information from individuals who visit our website or engage with our services.

 

Personal Information

 

This may include:

• Name

• Email address

• Phone number

• Mailing address

• Billing and payment information (processed through secure third‑party providers)

• Information submitted through contact forms, consultation requests, or uploaded documents

• Any other information voluntarily provided by you during interactions with us

 

Technical and Usage Information

 

Automatically collected information may include:

• IP address

• Browser type and version

• Device information

• Pages visited and time spent on the site

• Cookies and tracking data

• Referring URLs and interaction patterns

 

2. How We Collect Information

 

We collect information through:

• Direct submissions via contact forms, email, consultation bookings, or document uploads

• Service interactions, such as accounting or advisory engagements

• Automated technologies, including cookies, analytics tools, and server logs

• Third‑party service providers that support our operations (e.g., payment processors, analytics platforms)

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3. Purposes for Collecting Personal Information

 

We collect and use personal information for the following purposes:

• To provide, manage, and improve our accounting and advisory services

• To respond to inquiries, consultation requests, and client communications

• To verify identity and maintain accurate client records

• To process payments and manage billing

• To send service updates, administrative notices, and relevant communications

• To comply with legal, regulatory, and professional obligations

• To enhance website performance and user experience through analytics

• To prevent fraud, maintain security, and protect our systems

We will not use personal information for purposes other than those identified unless we obtain additional consent or are legally permitted to do so.

 

4. How We Store and Protect Personal Information

 

We take reasonable administrative, technical, and physical measures to safeguard personal information against loss, theft, unauthorized access, disclosure, or misuse.

Examples include:

• Secure servers and encrypted storage

• Restricted access to personal information

• Use of reputable third‑party service providers with strong security standards

• Regular monitoring and security updates

Personal information is retained only as long as necessary to fulfill the purposes for which it was collected or as required by law and professional standards.

 

5. Sharing and Disclosure of Personal Information

 

We may share personal information only in the following circumstances:

 

Service Providers

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We may disclose information to trusted third‑party providers who assist with:

• Website hosting

• Payment processing

• Data storage

• Email and communication tools

• Analytics and performance tracking

These providers are contractually obligated to protect personal information and use it only for authorized purposes.

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Legal and Regulatory Requirements

 

We may disclose information:

• To comply with court orders, subpoenas, or legal processes

• To meet obligations under tax, accounting, or regulatory laws

• To protect our rights, property, or safety

 

Business Transfers

 

If Flouriq CPA undergoes a merger, acquisition, or restructuring, personal information may be transferred as part of the transaction, subject to confidentiality protections.

We do not sell or rent personal information to third parties.

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6. Communication With Users

 

We may contact you for:

• Service‑related updates

• Appointment confirmations

• Billing or payment matters

• Responses to inquiries

• Regulatory or compliance notices

• Marketing communications (only with consent)

You may opt out of marketing communications at any time by contacting us.

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7. Cookies and Tracking Technologies

 

Our website uses cookies and similar technologies to:

• Improve functionality and user experience

• Analyze website traffic and performance

• Support security and fraud prevention

Third‑party tools such as Google Analytics may also collect data according to their own privacy policies.

You may disable cookies through your browser settings, though some features of the website may not function properly.

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8. Withdrawing Consent and Accessing Your Information

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You have the right to:

• Withdraw consent for the collection or use of your personal information

• Request access to the personal information we hold about you

• Request corrections or updates

• Request deletion of your information, subject to legal and professional retention requirements

To make a request, contact us at: flouriqcpa@gmail.com

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9. Updates to This Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. Updates take effect immediately upon posting on our website. If significant changes are made, we may provide additional notice.

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10. Contact Information

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For questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact: flouriqcpa@gmail.com